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Job Detail
Real Estate/Property
Functional Area:
Computer Networking
Total Position:
Job Type:
Full Time/Permanent ( First Shift (Day)‎ )
Job Location:
Riyadh, Saudi Arabia
No Preference
30 - 45 Years
Degree Title:
Information Technology
Career Level:
Department Head
Minimum Experience:
8 Years
Work Permit:
Saudi Arabia
Apply By :
Dec 2, 2018
Posted On:
Sep 2, 2018
Job Description

To manage BIDAYA’s IT Operations, including Database Management, IT Helpdesk, Disaster Recovery, daily health check and relationship with external system providers, in order to enable a reliable IT infrastructure working environment.

· Develop IT Unit strategy in line with Operations Departmental strategy to support in the achievement of Departmental objectives

· Ensure implementation of Unit strategy and related strategic plans in order to achieve agreed upon strategic goals and objectives

· Develop, and update IT Unit organization structure –with compliance to relevant policies- to ensure meeting different business needs and requirements

· Prepare and recommend the IT Unit budget by conducting analysis and preparing data related to specific elements as directed

· Monitor financial performance versus budget so the business is aware of anticipated costs/revenues, areas of under-performance are identified and potential areas of cost reduction or performance improvement opportunities are capitalized upon

· Manage the daily operations of IT Unit to ensure that work processes are implemented as designed and comply with established policies and procedures

· Manage the preparation of timely and accurate reports to meet company and Unit requirements, policies and standards

· Manage the execution and delivery of internal project by planning, organizing, overseeing of various project activities to ensure meeting agreed project parameters (cost budget, timelines, scope and quality)

· Evaluate and identify appropriate technology platforms (including web application frameworks and the deployment stack) for delivering the company’s services

· Collaborate with the appropriate Units to assess and recommend technologies that support company organizational needs

· Direct development and execution of an enterprise-wide disaster recovery and business continuity plan

· Establish and maintain an E-mail service for the company, and ensure that all employees have functioning E-mail address

· Collaborate with a User Experience Designer and potential customers to prepare wireframes or mock-ups of a prototype of the company’s web application

· Conduct code reviews and specification conformance testing as defined by the selected software development methodology

· Establish and supervise a quality assurance process, including integration and system testing

· Ensure company technical problems are resolved in a timely and cost-effective manner

· Select, set up and maintain web-based internal communications systems, such as a wiki, blog, chartroom, project management, and bug tracking systems to enable communication across BIDAYA

· Manage the IT Health Checks “ITHC” whether they are done internally or through a service provider, to make sure that both the IT Systems and Infrastructure are functioning properly

· Direct the integrity and maintenance of Database centres on daily basis and ensure the availability of backups when required

· Keep records of stored information by their importance and business ipmact

· Handles IT incidents related to misuse of IT facilities and information security according to the agreed SLA’s

· Advise Unit Heads on the configuration and use of Hardware, Software and related communication infrastructure.

· Establish a governance process that meets government, partner, and company expectations for customer information privacy

· Direct development and execution of an enterprise-wide information security plan

that protects the confidentiality, integrity, and availability of the company’s data and


· Select and manage IT service providers as per BIDAYA business needs and requirements, by issuing Requests for Proposal (RFPs)

· Maintain the relationship with governmental IT service providers such as Simah and Yaqeen

· Manage the activities and work of subordinates and evaluate their performance by providing formal and informal feedback to ensure that all work within a specific area is carried out in an efficient manner and in accordance with set individual targets

· Stimulate subordinates and manage the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement

· Recommend improvements to Unit policies and direct the implementation of procedures and controls covering all areas of IT activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective services

· Ensure compliance to all relevant safety, quality and environmental management policies, procedures and controls across the section in order to guarantee employee safety, legislative compliance and a responsible environmental attitude